ABOUT US:
Welcome to our store! Toys of USA is a woman-owned, family-run business that was started out of the concern for the safety of our children and children everywhere.
With all of the toy recalls and toy safety issues, we wanted to create a store where anyone could find safe, high quality American made toys. We know that we can trust the safety and quality of the toys in our great country, and we want to provide one central location to find many of the best toys available in the USA.
We are supporting the wonderful companies who continue to manufacture their toys in the United States. These are some of the best toys in the world, and we are happy to bring them to you, our valued customer.
Please visit us often. We will always be adding new brand names and new toys!
Thank you for shopping with us!
CONTACT INFORMATION:
mail:
Toys of USA
P.O. Box 5118
Oak Ridge, TN 37831-5118
phone/voicemail:
(888)674-9179
email:
info@toysofusa.com
PAYMENT INFORMATION:
We accept Visa, Mastercard, and Diner's Club. If you would like to use Discover or American Express, you can click "Pay using PayPal."
We also accept PayPal payments from your PayPal account - just click "Pay using PayPal."
SECURE SHOPPING:
All of our transactions and information are transmitted through a secure server using Secure Sockets Layer (SSL) encryption technology, where your payments are processed through the world's largest and most trusted merchant payment processor. You can feel confident in the safety of your personal information and credit card transactions. We will never sell or share any personal information, period.
SHIPPING INFORMATION:
Please allow up to 14 business days to receive your order, though most orders will arrive within 7 business days. Handmade items may require longer shipping times due to the fact that these items are made when ordered. Some products will ship directly from us, while others will ship directly from the manufacturer. Your order could arrive in more than one shipment. We will notify you via email if there are any unusual delays expected in your order for any reason. Some large products may have additional shipping fees, which will be noted in the product description.
We only ship to the 48 contiguous United States at this time. Unfortunately, we cannot ship to Alaska, Hawaii, or internationally. We hope to add more shipping options soon, so please check back.
SHIPPING RATES:
Order Amt.................Shipping
$0.00-$25.00.............$6.95
$25.01-$50.00.............$7.95
$50.01-$75.00.............$8.95
$75.01-$100.00............$9.95
$100.01-$150.00...........$10.95
over $150.00.............$12.95
Orders will ship via USPS, FedEx, or UPS.
If you need expedited shipping, please email us at info@toysofusa.com with "Quick Shipping" in the subject line of your email. Also include in your email which products you would like to ship quickly. We will let you know if the items you have chosen are available to ship quickly and the shipping cost.
TAX:
We are required by law to charge sales tax of 9.75% to orders shipping to Tennessee.
RETURNS, CANCELLATIONS:
Because we are a small, family-owned business and return costs can be significant, we do not allow order cancellations.
If you are not happy with your purchase, you have 14 days from receipt of your order to request a return authorization number for returns. All returns must be unused, in original packaging. If your product arrives damaged, contact us immediately and save all damaged packaging.
If you need to return:
1. Please email info@toysofusa.com with "Return" in the subject line and include a reason for return. Also let us know in your email if you would like a refund or exchange.
2. We will email you a return authorization number and instructions for returning the merchandise.
3. You will then have 7 days to return the merchandise for exchange or refund.
All shipping costs are non-refundable.
USA VENDORS:
If you are a manufacturer of toys in the USA and you would like us to consider carrying your products, please contact us via email and/or send product samples/information to our mailing address.
Thank you, and we look forward to hearing from you!